Reviews

Reviews2017-08-29T17:20:20-04:00

From 1271 reviews
Buddy Smith
Buddy Smith

Five star service from the initial phone call to completion of the work. Everyone was friendly and helpful. Prices are very reasonable – not cheap and not expensive. 100% will use them again. Excellent job!

via Google
Fran Clarke
Fran Clarke

Matt did a great job on my very soiled carpet. Appreciate his hard work. Thanks Matt

via Google
Mary Meekins
Mary Meekins

This was an outstanding service! I had some very old pet stains as well as rust in the carpet. Fernando was upfront in saying he would work his magic but wasn’t sure he could get the rust out. He got the majority out and it looks great!

via Google
Lynette Bennett
Lynette Bennett

We are very pleased with the results, Extremely professional level clean. Thank you Edwin.

via Google
Matthew Tessitor
Matthew Tessitor

Awesome job! Edwin is a pure professional. Led me through every step of the way. Carpet looks fantastic! Your staff communicated consistently right to the day of the job. Thank you AD&C!

via Google
Ace Cro
Ace Cro

The work that they did (Specifically Matt) was incredible! Hands down my carpet looks amazing. I am in the process of selling my home and was worried about the carpet, however not anymore, I HIGHLY recommend this for anyone wanting a brand …

read more
via Google
Ellen Matthias
Ellen Matthias

Great experience, great results, great technician! Highly recommend!!

via Google
kim crump
kim crump

The worker was excellent, professional and kind. He did a wonderful job in cleaning my rugs.

via Google
Patricia Chester
Patricia Chester

Allen's Dry-N-Clean Carpet Cleaning was recommended by y neighbor and I see why. Quality and efficient service. I will use Allen's Dry-N-Clean again.

via Google
Jennifer Cool
Jennifer Cool

Edwin was professional and kind. He took the time to read the care label on my rug and upholstery. He took care of my floors and covered my entryway to keep out the cold while the door was open. Thank you!

via Google
Suzanne Carrillo
Suzanne Carrillo

Very responsive and timely. Helpful on site and professional

via Google
Marisa Gallagher
Marisa Gallagher

Matt did a great job as usual. Super thorough and everything is super clean.

via Google
Skip Forbus
Skip Forbus

5 stars for our carpet cleaning service completed today by Fernando! Great customer service and care. Fernando was meticulous, courteous and did an outstanding job with our carpets!! Attached are a couple of before and after photos of the …

read more
via Google
Glenn Thigpen
Glenn Thigpen

I noticed a couple of areas that the color looked off. Fernando came back out and did a refresh on the spots and cleared it up. Great Service!!!

via Google
Mary Laraway
Mary Laraway

Matt kept me posted as to his arrival..he was cheerful even though he had to bring his equipment up stairs. He did a great job on the sofa, very professional.

I had used Dry-Clean before and it was the same excellent service..that's why I …

read more
via Google
Cindy Cook
Cindy Cook

Matt did a great job cleaning my pet stained carpet. He took his time and he was friendly and professional. Matt is the reason I’m a returned customer. He goes above and beyond.

via Google
Matthew McMeekin
Matthew McMeekin

Outstanding service! Couldn’t be happier with the large scope of areas that required cleaning. Matt was excellent!

via Google
Chris Fountain
Chris Fountain

Matt did a fabulous job on our couches which we decided if this didn’t work would give away. It do work!!! I wish I had taken better before picture so you could see the difference. 100% recommend.

via Google
Dan Sears
Dan Sears

Excellent customer service from the phone call to pick up. Brought in a coushin with a ink stain. I didn't think it would come out. When I picked it up it was looking like it never happend. Well above my expectations.

Response from business owner

Great to hear! Have a wonderful week! 🙂

via Google
Kelly Jaworsky
Kelly Jaworsky

Matt did an excellent job cleaning my furniture. So far so good on getting rid of the cat urine smell.

via Google
Pam Knight
Pam Knight

Love it!!!! Everything turned out great.😊

via Google
Wanda Fields
Wanda Fields

Top service and professionalism. Matt was a great representative for the company. He has a warm heart and he is very intent in what he does. He represents the company well , thank you.

Response from business owner

Thank you, Matt is a great asset to the company. Have a great weekend! 🙂

via Google
emily anderson
emily anderson

Fast waste and affordable. My tech was professional and friendly. They got all the stains out of the carpet left by family who was renting a room. It looked brand new! So greatful 💖

via Google
Karen Causey
Karen Causey

Thank you for the wonderful service!

via Google
Shavon Boughton - Salon BOIO
Shavon Boughton - Salon BOIO

Absolutely loved their service! Will totally use them again to clean the chairs in my salon! Excellent job! Looks like they’ve been restored to new again! Edwin was a pleasure to work with and paid close attention to detail! Arrived on …

read more
via Google
Janis Sweeney
Janis Sweeney

Several of my neighbors recommended Allen's Dry-N-Clean Carpet Cleaning. They arrived on time, thoroughly cleaned the carpet and added protectant. This is the second time I used Allen's and once again they did a great job. Matt, the tech…

read more
via Google
Lisa Porten
Lisa Porten

They did an excellent job. Only company I have used that got the dog pee smell out of the carpet!

via Google
Lashyia Michael
Lashyia Michael

My rug looks amazing I wish I had before and after pictures. Great customer service as well. I definitely would recommend this company.

via Google
Laine Vermeersch
Laine Vermeersch

What. A. Difference. Our specialist Edwin was absolutely amazing at explaining options for our carpeted upstairs, area rugs, and sofas. He was pleasant, thorough and efficient. Will definitely be calling again for more services!

via Google
sauceemup k
sauceemup k

Got my pet Odor and stains out it look like I brought a new carpet Matt was definitely great the next time I get one of my properties detailed ima ask for Matt

Response from business owner

Great to hear, have a wonderful week! 🙂

via Google
Deborah Rawls
Deborah Rawls

I have used Allen Dry-N-Clean several times over the past 20 years and have always found them to be professional, effective on stain removal and reasonably priced. My service technician today, Matt, was great. He arrived on time, did an …

read more
Response from business owner

Very kind of you, and thank you for the review. Have a wonderful week! 🙂

via Google
Katlyn Mazzacone
Katlyn Mazzacone

Fernando was wonderful! He took the time to greet my dog to help him calm down. The service was excellent and the carpets look sooo much better. It smells so fresh! Would highly recommend!!

via Google
Cherie Alston
Cherie Alston

He did an AMAZING job on our carpet.

via Google
Aprell Skinner
Aprell Skinner

I wish I would’ve took before and after pictures but this company did a AMAZING JOB!!! There were several red stains in different rooms that I was concerned and worried about and they got ALL of them out!!! My carpet looks brand new and I …

read more
via Google
chrys Wood
chrys Wood

A perfect job.. well worth the cost.

via Google
Catherine Dunes
Catherine Dunes

Dry-N-Clean is the best carpet service I’v ever used. Price, quality, professionalism can’t beat this company!

via Google
SC Jones
SC Jones

Outstanding! My carpet is the cleanest it’s been in years! Technician was professional, friendly, and ensured I was completely satisfied. If you want your carpets truly clean-book an appointment today.

via Google
Kayla Woody
Kayla Woody

Edwin and his helper (unsure of his name otherwise I would say it) was AMAZING. Both of them were kind, thorough, and our carpets look absolutely SPECTACULAR. 10/10!

Response from business owner

Wonderful to hear! Thank you for choosing a family owned business 🙂

via Google
David Abrams
David Abrams

Edwin did an excellent job. He was professional, courteous, on-time, and detail oriented.

via Google
Jennifer Creech
Jennifer Creech

Matt is wonderful! They are fast, reliable, and professional. Did a great job!

via Google
Laura D. Hess
Laura D. Hess

At first, I had my carpets cleaned by a different vendor trying to save myself some money...but they ended up charging me more once they got onsite and the carpets still had a dingy smell afterwards. So then I called Dry-N-Clean to come …

read more
via Google
Terry Byrne
Terry Byrne

Edwin did a superb job making a 25-year-old carpet look brand-new again. Not only was he on time, he was early (he had to wait for me in the driveway, with no complaints — he had a chance to sneak in a snack of grapes!). Friendly, engaging…

read more
via Google
Ric Schulz
Ric Schulz

Excellent work. Edwin did a great job and communicated the work clearly.

via Google
Vanessa Rolfe
Vanessa Rolfe

Dry N Clean service did a great job! We had 3 carpets cleaned, a very large sectional and 2 small area rugs. Matt was very professional, courteous, did not rush and clean very thoroughly! Definitely recommend!

via Google
Chris Watson
Chris Watson

Matt came back to treat a recent purple stain that I thought would be impossible. He actually did it and that area looks brand new! Great job! Before and after.

Response from business owner

Glad our team could deliver the great results. Have a wonderful week!

via Google
Cheryl Poirier
Cheryl Poirier

Awesome job! Will definitely use Allen’s Dry-N-Clean again. Thanks!

via Google
Crystal Collins
Crystal Collins

Their carpet cleaning process works effectively to remove stains. Cleaned carpet is moderately wet and dries in a few hours.

via Google
Cari Thomas
Cari Thomas

OMG! Got spots out of the carpet NO ONE has been able to remove! Reasonably priced, good communications and very professional. Thanks for making my house look so much better.

via Google
ionut toma
ionut toma

The guys did an awesome job. Booking went smoothly, showed up when indicated and delivered. Really happy with this bussiness. Thanks very much!

Response from business owner

Great to hear! Have a wonderful week!

via Google
GV
GV

Matt did an excellent job cleaning our carpet and removing a pet stain. Highly recommend Matt for your next carpet cleaning job.

via Google
Beth Harvey
Beth Harvey

Ashley was our office contact, she was very patient with me, while i figured out what material our carpets were made out of and sizes. She made sure our quote was accurate and that we didnt accrue additional charges before she confirmed the…

read more
via Google
Den Black
Den Black

In my Dry-N-Clean is Excellent in all respects. Have used their Service on 2 occasions. On Time. Friendly. Excellent Cleaning Results. We will use Dry-N-Clean again.

via Google
rick prescott
rick prescott

great people very good work

via Google
Ericka Gail
Ericka Gail

Positive experiences from initial outreach to completion of service. The appointment scheduler was kind and helpful, there were multiple communications with reminders of and arrival of the technician for the appointment which were …

read more
via Google
RYAN GREGORY
RYAN GREGORY

Service was exceptional. Matt was kind and respectful of property. I'm giving 4 stars because I think the price was a bit much for 2 set of stairs and 1 bedroom.

via Google
Suzanne Cole
Suzanne Cole

Matt did an excellent job cleaning our carpet! He took his time, and removed a really tough stain. I will definitely be using Allen’s Dry-N-Clean again!

via Google
Norman drake
Norman drake

Joseph did a excellent job carpets look new again !

via Google
Darrell Record
Darrell Record

Wonderful job, tech was cool, took pride in work. I would definitely recommend the company to anyone.

via Google
Tosie Bel
Tosie Bel

This is the 3rd year we’ve used them and they’re Amazing! They even used a new fragrance free option since I get migraine attacks from strong fragrance. Super friendly too!

via Google
Pete Locklear
Pete Locklear

Edwin did an amazing job. There were some soda stains left over from our last carpet cleaning that he crushed. Gave great tips on maintenance and even recommended a service for my hardwood floors. I will definitely be a repeat customer.

read more
via Google
Resa Smith
Resa Smith

Excellent job, Allen is very thorough and does a great job!

via Google
Jennifer Quevedo
Jennifer Quevedo

Edwin is the best hands down!!! Very friendly! He showed up early and got to work. How many companies arrive early!!! I highly recommend Allen's Dry-N-Clean!!! Been using them for years and they never disappoint!

via Google
Sandra DeSanto
Sandra DeSanto

Matt was the technician who cleaned my carpet. Explained the whole process. Did an excellent job. Very pleased.

via Google
Kim Hilbert
Kim Hilbert

The tech, Edwin who came out to clean our loveseat was very polite and explained what he would be doing. The stain was removed and the loveseat looks great.

It was so easy to get an appointment and was kept up to date as to when they would …

read more
via Google
Tara Faust
Tara Faust

Great experience with Matt. So thorough and professional.

via Google
Alicia Midey
Alicia Midey

Incredible transformation! It’s embarrassing how dirty my carpet got in just one year!! I bought my home a year ago and the previous owners put in a very light colored carpet. Between four kids, three dogs, and three cats, I would say we …

read more
Response from business owner

Amazing! We appreciate you supporting a family owned business!

via Google
Robert Gillenwater
Robert Gillenwater

Edwin was superb and very courteous. Small hiccup with a special request (why I gave it four stars vice five) but he immediately attempted to rectify the issue and it worked. Highly recommend Edwin and this company.

via Google
Yvonne Barnett
Yvonne Barnett

I had Edwin Louis-Jeune come to clean the grout on my floors. The stains were difficult to clean and he took his time and went above and beyond to try to get them perfectly clean. He was very professional and friendly and I really …

read more
via Google
Robin Smith
Robin Smith

Fantastic job!!

via Google
glen williams
glen williams

Edwin was awesome!! Showed up right on time and did a fantastic job. Definitely recommend!

via Google
Ijnanya Harris
Ijnanya Harris

Excellent Service and Technician!

via Google
Linda Strickland
Linda Strickland

Matt has cleaned my carpets and furniture for years and always does an excellent job, is on time and professional. Wouldn’t use any other company!

via Google
Ryane Montes
Ryane Montes

Great service. Did a great job on my carpets.

via Google
Elsie Waddell
Elsie Waddell

He was so professional the entire time and never stopped working on my carpets. They are looking just as clean as they did when purchased! Using them again next time.

Response from business owner

Great to hear! Have a wonderful week! 🙂

via Google
Crystal
Crystal

Call Dry-N-Clean for your carpet cleaning needs! Edwin was beyond professional and courteous. Not to mention the beautiful job he did on the carpets upstairs in my home. I will most definitely use them in the future and have recommended …

read more
via Google
Jennie Goodman
Jennie Goodman

Edwin is the best! Appreciate his work and dedication to ensuring my satisfaction!

via Google
Adrianne Sears
Adrianne Sears

We will definitely use this service again Matt was awesome!!!

via Google
Elizabeth Smith
Elizabeth Smith

Matt did a great job again! We won’t have to replace the carpet as soon as we thought it looks so good!😃

via Google
Joyce Gollogly
Joyce Gollogly

excellent comm carprts look great . will call again

via Google
Anna Hall
Anna Hall

I’ve used Allen’s twice now for my pet stained carpets and they always leave it looking like new. 10/10 my go to carpet cleaners in the area.

via Google
Anthony Jackson
Anthony Jackson

Edwin did a marvellous job of cleaning my carpets. He was courteous and professional.

via Google
T Perk
T Perk

Matt was very friendly and professional. We’ve been using this company for about 15 years and have always been very satisfied.

via Google
Julia
Julia

Matt did an excellent job on our very old carpets and now they look better than they have in years. He also cleaned our couch and removed all traces of soot from an unfortunate candle incident. Highly recommend!

via Google
Jim Hart
Jim Hart

Great job worked hard

via Google
Yolanda Pfeifer
Yolanda Pfeifer

I had a condo that someone was smoking in and they claimed they weren’t but it smelled like cigarette smoke so Robby and his company brought his machines in and got rid of the odor in three days. What a difference! I would highly recommend …

read more
via Google
Barbara Hartin
Barbara Hartin

Matt was on time, efficient, worked hard, and was very kind. It was a pleasure working with him. The carpet looks brand new! I will call you again for sure! Barbara Hartin

via Google
joe salonga
joe salonga

Our technician, Edwin, was great. Prompt, courteous and knowledgable. Hoping this treatment will remove the cat urine. Overall great experience thus far!

via Google
Richard Bauer
Richard Bauer

Matt was very professional and thorough. Can't wait for carpet to dry and already see a major difference in its appearance.

Thanks Matt for your attention to detail.

Would definitely recommend this business.

via Google
Scotty Beecher
Scotty Beecher

I highly recommend Allen’s Dry-N-Clean. Firstly, when I called to make an appointment, a human answered the phone, and she was personable and professional. That was a good start.

We settled on a day and time then their technician, Edward, …

read more
via Google
Kathy Samples
Kathy Samples

Allen's Dry N Clean provided excellent results, very professional, knowledgeable, affordable, responsive to your call, our carpet looks like it is brand new!!!

Couldn't be more pleased!!!

Do yourself a favor and call Matt!

via Google
Ellie Blythe
Ellie Blythe

Very professional and friendly! Highly recommend!!

via Google
Robert fatovic
Robert fatovic

Matt, the tech was great, explained everthing, spent extra time making sure everything was clean, this is the second time I used them and will use them again

via Google
Mary Stackhouse
Mary Stackhouse

Matt did an outstanding job on my carpets. He was so nice and provided excellent service. This has to be the best carpet cleaning service in Virginia Beach and Norfolk. The price is fair, and I am very pleased with the result!

Response from business owner

Awesome 🙂 Have a great weekend!

via Google
Larry Heischober
Larry Heischober

Great job! Carpets look fantastic.. Friendly, helpful staff. Five stars all the way.

via Google
Karen Beatty
Karen Beatty

Our technician, Matt, did a fabulous job. My first time using this company and will happily use them again.

Response from business owner

Great to hear, thank you for using our service! We hope you have a great week! 🙂

via Google
Virginia Ostiguy
Virginia Ostiguy

Edwin is EXCELLENT!!!

The service he provided , the friendly personality, the thorough explanation of services he felt I needed! His personality is overwhelming concern to make sure I was happy, was just incredibly superb.!!!

I look …

read more
via Google
AMY BERRY
AMY BERRY

Matt has been to our home twice, and has done an excellent job both times. You can tell he really cares about the work that he does. He goes above and beyond to make sure we are satisfied with the service.

via Google
Brad Amelsberg
Brad Amelsberg

Always great service. They use heat/steam so it’s always a better clean than other low-price options I’ve tried. Repeat customer and will continue to be one! 💪🏻💪🏻💪🏻

via Google
Vanessa Phillips
Vanessa Phillips

Update 4.1.24

Got another carpet clean after my four year old spilled my powdered and liquid makeup. Edwin came through and delivered professionalism and a spotless carpet. I was kind of skeptical on whether it would be able to come out …

read more
Response from business owner

Wonderful to hear! We hope you have an amazing day! 🙂

via Google
Pat Mirani
Pat Mirani

Very professional and did a great job. My carpet looks beautiful!

via Google